Accessibility at Storage Dalston
Storage Dalston is committed to providing an accessible and user friendly experience for everyone, including disabled customers, visitors and staff. This Accessibility Statement explains the steps we take to support accessibility for our storage services in the Dalston area, both online and at our physical premises.
Our Accessibility Commitment
We aim to make our website and services easy to use and understand for all customers. Our goal is to meet the Web Content Accessibility Guidelines version 2.1 level AA, an internationally recognised standard that defines best practice for digital accessibility. We review our approach regularly to improve the experiences of people using assistive technologies or alternative ways of interacting with our services.
Accessible storage in the Dalston area matters to us. We want customers to be able to research, book and manage their storage needs independently, whether they are using a screen reader, keyboard navigation or other assistive tools. Where full conformance is not yet possible, we work to provide reasonable alternatives and clear ways to contact us for help.
Approach to WCAG 2.1 AA Compliance
Our website and online booking journey are developed with WCAG 2.1 AA guidelines in mind. This includes attention to text alternatives for images where they convey important information, consistent navigation patterns across pages, clear headings and structure, colour contrast that supports readability, and layouts that respond well on different screen sizes and zoom levels.
We also aim to make forms, buttons and interactive elements clearly labelled, so they can be understood by screen readers and other assistive technologies. As we update content for customers looking for storage in Dalston and surrounding areas, we review pages to help maintain accessible patterns and avoid introducing barriers.
Screen Reader Support
Our website is designed to work with a range of screen reader software. We use semantic HTML where possible, including headings, lists and landmarks, to support clear and logical reading order. Important information about Storage Dalston units, prices and opening hours is presented as text rather than images wherever we can, to make it easier for screen readers to interpret the content.
We also aim for clear and descriptive link text, so that users navigating by links or using lists of links can understand where each link will take them. When we add new features or pages about our Dalston storage services, we consider how they will behave with screen readers during design and testing.
Keyboard Navigation
Our site is intended to be fully usable with a keyboard, without requiring a mouse or touch screen. Users should be able to move through menus, forms and content using the Tab, Shift plus Tab and Enter keys, as well as arrow keys where appropriate. Focus indicators are maintained so it is clear which element is currently selected.
We work to ensure that interactive elements such as buttons, expandable sections and form fields can all be reached and operated by keyboard alone. When we introduce new components to support storage bookings or account management in Dalston, we seek to maintain and test keyboard accessibility across the journey.
Continuous Improvement and Testing
We regularly review our website and key customer journeys, including those related to accessible storage information in Dalston, to identify and address accessibility issues. This may involve manual testing, automated tools and feedback from customers and staff. Accessibility is considered as part of our ongoing content and design updates rather than as a one off exercise.
Some legacy pages or third party features may not yet meet our full accessibility aims. Where this happens, we prioritise improvements based on how frequently a feature is used and how much impact it has on people who rely on assistive technologies.
Requesting Information in Accessible Formats
If you need information about Storage Dalston in a different format, such as large print, easy read, audio description or an alternative digital format, you can contact us to request this. We will discuss your needs with you and make reasonable efforts to provide information in a way that works for you.
Examples of information that can often be adapted include details of storage unit sizes, price lists, booking confirmations, terms and conditions, and directions to our Dalston storage location. Timeframes for supplying alternative formats may vary, but we will explain what is possible when you get in touch.
Contacting Us About Accessibility
We welcome feedback on the accessibility of our website, online booking and in person services at Storage Dalston. If you find any barriers, encounter problems using assistive technologies, or have suggestions for improvement, please contact us and include the page or service you were using, what you were trying to do, and any relevant details about your browser or technology.
Your feedback helps us make Storage Dalston more accessible and inclusive for everyone using our storage facilities and digital services in the Dalston area.




